TravelRecommends / Flytpack Travel Wifi Review in 2022
A few weeks ago I took my first out-of-the-country trip post-pandemic and went to Singapore. I usually buy a local data sim card during my previous travels, but this time, I decided to try the travel wifi from Flytpack.
I spent about PHP 2485.00 pesos for an 8-Day Unlimited Wifi Router
Few things to take note of about this
- It's a 4G/LTE Travel Wifi Router. It's not 5G
- The router is the size of a regular mobile phone. Or a chunky power bank.
- It comes with a cable and a travel adapter.
Arriving in Singapore, connecting to the router was pretty straightforward. You turn it on. You connect to it with the password provided on the device. You get internet. That was the case at the airport.
Leaving the airport, now that's a different story.
I immediately lost connection as soon as we got on our grab ride to our hotel. The connection came back after I rebooted the router when I got to the hotel.
The next day, I left the hotel to tour around. I lost my internet again. I had to reboot the router again as soon as I arrive at my location to get it back. I was commuting via bus so my internet connection was important when moving from point a to point b.
Few things I noticed.
Connected to the router, somehow my phone is suggesting that I'm in Thailand and not Singapore. I raised this concern to the support group via Viber and they were able to resolve it. It also made my internet a bit faster (If I have a connection)
Speaking of the support group, I spent my first two days talking to them. Or rather, complaining to them. Their usual response is to reboot the device. This usually works when you're in a single place. But if you're moving, very unlikely that you'd even get internet access to contact them.
They mentioned that I can file a complaint on the days that I didn't have proper internet and that they can refund them.
On the third day, I gave up and went to the nearest 711 to buy a data sim card for SGD 12. (roughly PHP 500.00).
Final Verdict
If you're traveling to another country, try and check if they have an option for a prepaid / Data SIM. Most, if not all the time, it's gonna be better than bringing some Travel Wifi Router. If the SIM option is not available, maybe try and check other brands first before trying Flytpack. It was not worth the money, effort, and stress.
BTW,
I did send an email complaint on the two days I ranted on their Viber about the intermittent/no connection. I would've ranted for more days, but I stopped using it in favor of the Data SIM card that I got on my 3rd day. Oh, I didn't get any follow-up response after their spiel "We already forwarded your complaint to our technical team". I didn't also get my refund.